Reviews

We’re so pleased and proud of the positive impact that The Auto Shop has had on Jefferson City! This is easily demonstrated in the loving testimonials we’ve received from customers over the years. We’ve been given top marks for our auto repair work and for our team of Service Advisors and Auto Mechanics. Please read on to discover just what makes our business so special!

5

Awesome shop! Top notch

Thanks for the high praise, Tyler! We aim to please, and we appreciate your support. :-)

- The Auto Shop
5

I was needing a state inspection for my car and hoping to find a shop same day. When I called, (Joel?) answered the phone and was the most pleasant and helpful person. I was told I could drop off in an hour and they would work on my vehicle as soon as they could, “should only be a couple hours tops”. I had to call just before drop off because I was running late, fully prepared to reschedule since it was on my end that I was behind. They said so problem just swing on by when I can. When I arrived at the shop I was greeted with friendly smiles and and an easy key hand off. Auto Shop offers a shuttle service both ways which helped me immensely. Even the shuttle driver was a cheery interaction. My car was ready within about an hour; I was given a link to their 30-pt inspection with pictures and details of what all is going on with my car, and even called me before coming back to the shop to explain things. I have scheduled some future work on my car since they provided a detailed explanation and transparent cost breakdown. 5/5 would recommend this shop. Reasonably priced with quality service

Thanks for this beautiful testimonial, Gracie! We appreciate the opportunity to serve and we are so happy you're pleased with our service. Enjoy your weekend, and safe travels! :-)

- The Auto Shop
5

We use The Auto Shop for EVERYTHING! Their staff is incredible--Brooke and Joel are always so friendly and knowledgeable when we come in--and their shuttle service is so convenient. I trust their techs with ANY repair and drive all the way from Columbia just to utilize their services. We even received a handwritten thank you note after our last service...these details are so important and show how much they care about their customers!! I recommend The Auto Shop to everyone I know!

Brooke, thanks for taking the time out of your day to leave us this thoughtful review, and thanks for trusting us with your Chevy Sonic Turbo! We appreciate your business, and we'll see you next time! :-)

- The Auto Shop
5

Thanks for the five-stars, Shane! :-)

- The Auto Shop
5

4

Great place very nice staff the only reason I knocked it one star is cuz it did take a little bit longer than I would have liked but I'm just honestly being a little bit picky. The main thing is they are honest, kind and will take care of you and not take advantage of you.

Thank you so much for sharing your experience with everyone and for working with us through this busy time of year. If you have any further questions or would like to discuss your service in any capacity, don't hesitate to reach out, we are always shooting for a five-star experience!

- The Auto Shop
5

They are always helpful and considerate. And very good at what they do.

Thank you, Jonathan, have a great weekend!

- The Auto Shop
5

The team at the Auto Shop did an incredible job getting my old Mercedes back on the road so that I could get home to St. Louis. I am forever grateful for the work they did replacing the alternator and radiator in 24 hours. Great auto technicians and better people.

Thanks, John! We appreciate the kind words. If you're ever in need of help again for your Mercedes in Jefferson City, please don't hesitate to call!

- The Auto Shop
5

Dylan I believe his name was. Did an amazing job on my car my mini Cooper and it was done in a timely manner as well

Tyra, we're thrilled that our team took great care of your Mini-Cooper and we hope you'll come back whenever you need us!

- The Auto Shop
5

Hands down the best experience I’ve had with an auto shop. From the timely responses, to the up front honesty down to the amazing work performed. Can’t recommend this place enough, thanks guys!

Dallas, we're so happy to have been able to help you with your car repair needs and to have exceeded your expectations! We pride ourselves on providing excellent customer service and it's great to know that we delivered on that for you. Thank you for choosing us and recommending us to others, and we look forward to serving you in the future!

- The Auto Shop