Reviews

See What our Happy Customers Have to Say 

Need expert auto repair in Jefferson City? The Auto Shop has experienced auto mechanics who are ready to help. We focus on high-quality repairs and customer satisfaction. Schedule your visit now and join our community of happy customers!

5

Customer service was outstanding!! I gave them a call the morning of to see if they could do a pre-purchase inspection on a used car I was looking at that same day. I felt they went above and beyond to work their schedule and get me in. They had a window to their maintenance floor so I was able to watch the mechanic work and, from what I saw, they conducted a thorough inspection. Took around an hour and a half to complete. Once the inspection was done they walked me through the breakdown line by line on what they inspected and what their recommendation was. What they found was minimal and their opinion was it's a good car in good standing. I ended up buying the car and it's been a month since then with no problems. If you're looking to have a pre-purchase inspection done I highly recommend The Auto Shop! They were fantastic and took great care of me!!

Thank you for taking the time to provide such a detailed and positive review, Odis! We are thrilled to hear about your outstanding experience with our customer service team and how we went the extra mile to accommodate your scheduling needs. It's great to know that you enjoyed watching our thorough inspection process and that we provided a comprehensive breakdown of our findings. We're delighted that our recommendation helped you confidently purchase a reliable car, and we appreciate your high recommendation. Thank you for choosing The Auto Shop!

- The Auto Shop
5

Very easy to work with, gave me pricing up front and asked permission before performing any extra work. They knew I was a DYI home mechanic and told me about other issues that I should fix myself to save some money. Will definetly come back again.

Thank you for trusting us with your 2016 Chevy Sonic, Richard! Glad we could help you out. We are in the business of keeping our community safe on the road, not the business of turning profits over people! Glad your experience reflected that. Have a great week and give us a call if you need anything!

- The Auto Shop
4

We're delighted to see your high rating, Brody! Your feedback means a lot to us. Let us know if there's anything we can do to improve and make your next experience even better!

- The Auto Shop
5

Thank you for your 5-star review, J. Russell! We're thrilled to hear that you had a great experience with us. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

- The Auto Shop
5

Thank you for your 5-star review, Valeriya! We're thrilled to hear that you had a positive experience with us. If you have any further feedback or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

- The Auto Shop
5

The Auto Shop was very helpful to us with our pre-purchase inspection buying a new vehicle a few months ago. They were extremely thorough and honest. The customer service was excellent. We highly recommend them!

Thank you for the 5-star review, Lisa! We're thrilled to hear about your positive experience with our pre-purchase inspection. We pride ourselves on providing thorough and honest service, so it's great to know that we met your expectations. Don't hesitate to reach out if you need anything in the future!

- The Auto Shop
5

Great service!

Thank you BJ for the 5-star review! We are delighted to hear that you had a great experience with our service! Your satisfaction is our top priority, and we look forward to providing you with excellent service again in the future!

- The Auto Shop
5

Thank you for choosing our company, Karen! We are thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future.

- The Auto Shop
5

Couldn’t be happier! Great customer service. Friendly and honest. No surprises.

Thank you so much, Ashley! We're thrilled to read about your exceptional visit. It's fantastic to hear that our team provided friendly and honest service, ensuring there were no surprises. We aim to exceed expectations, and we're delighted that we achieved this with you. See you again soon!

- The Auto Shop
5

Excellent service. Professional staff. Works to keep you informed. Will not over charge or suggest unnecessary work.

Thank you for the wonderful review, Angie! We're delighted to hear that you had such a great experience with us. Providing excellent service and keeping our customers informed are top priorities for us. We're always here to help, and we look forward to serving you again in the future!

- The Auto Shop