15 Years of Service | The Auto Shop

Jefferson City Auto Repair

322 reviews
Give us a Call: (573) 635-4888
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Reviews

See What our Happy Customers Have to Say 

Need expert auto repair in Jefferson City? The Auto Shop has experienced auto mechanics who are ready to help. We focus on high-quality repairs and customer satisfaction. Schedule your visit now and join our community of happy customers!

5

Was very pleased with everything and everyone for taking time in explaining everything

Thank you, Charlene, for your wonderful feedback! We take pride in providing excellent service and ensuring that our customers feel informed and satisfied. We appreciate your kind words and look forward to serving you again in the future!

- The Auto Shop
5

Outstanding customer service! I was impressed with the quick service, Danny's pleasant and thoughtful interaction with the customers and the way he explained everything to me, the complimentary snacks and beverages in the waiting area, the cell phone charging station, and the attention to detail with the extra personal care items in the restroom. We'll be back for our next scheduled maintenance, and anything else we may need in the future.

Hi Rianella, We're thrilled to hear about your positive experience with us! Danny and our team take pride in making sure our customers feel comfortable and informed during their visits. It's great to know that you enjoyed the snacks, beverages, and other amenities we provide. We look forward to seeing you again for your next scheduled maintenance or whenever you need us.

- The Auto Shop
5

We are always pleased with the services provided at The Auto Shop. Mechanics keep us on the road, confident our vehicle has been serviced, reviewed, and maintained to get the longest life possible. Customer service and communication is top notch. The Crawfords and team are the best. Highly recommend them.

Hi Amy, What a fantastic review to receive! It's great to hear that you're pleased with our services and that our team, including the Crawfords, has made such a positive impression on you. Keeping you confident and your vehicle in top shape is our primary goal. Thank you for recommending us—it's customers like you who make our work so rewarding! Take care, The Auto Shop Team

- The Auto Shop
5

This shop knocks it out of the park in terms of customer service and quality of work. Highly recommend!

We're thrilled to hear that you had such a positive experience with us at The Auto Shop! It's great to know our customer service and quality work made an impression. Your recommendation means the world to us. Looking forward to assisting you again in the future! Safe travels!

- The Auto Shop
5

Excellent service. Highly recommend!!!

Hi Don, We’re thrilled to hear that you had an excellent experience with us at The Auto Shop! Your recommendation means a lot to our team. If you ever need anything else or have questions down the road, feel free to drop by or give us a call.

- The Auto Shop
5

Great customer service and the crew is good at what they do

Thank you for your feedback, Kyle! We are glad to hear that you had a great experience with our customer service team and that our crew impressed you with their skills. Your satisfaction is our top priority, and we look forward to serving you again in the future.

- The Auto Shop
5

Thank you, Glenn, for the 5-star rating! We are thrilled to see that you had a great experience with us. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

- The Auto Shop
5

I was pleased that Brian, the Service Writer listened patiently to my lengthy description of the problem. They also perform the good task of taking the customer home and retrieving him/her at job's completion. Another small (l hope) problem was seen but they did not advocate adding it to my $$$ spent with them and recommended a specialist very closely for that repair.

Hi Timothy, We're really glad to hear that you had a positive experience with Brian and the rest of our team. It's important to us that we listen closely to our customers and make sure you feel comfortable with the services we provide. We're also happy to offer that ride service to make things a little easier for you during the repair. Thanks for mentioning the other issue. We always want to be honest about what we can handle and when it might be best to involve a specialist. If you need any more help in the future, feel free to reach out. Take care, The Auto Shop Team

- The Auto Shop
5

I’m always kind of iffy trusting shops about my car but this shop is a awesome Great, honest shop .. I will be back

What an honor, Phillip! Thank you for your trust. We truly appreciate your feedback and look forward to seeing you again at the next service visit. Safe travels! :-)

- The Auto Shop
5

I haven't been satisfied with with a fix in I long minute. As I drive my vehicle away at O dark 30 in the morning, I was out of state and had to do everything over phone and had to pick back up late after the trec, I'm noticing the silence of the night streets. No "DING" "KLANK", or "TICKTICK". I abruptly slam on the brakes!!,.... "hmmmm, to smooth....." for once in my life, everything was as It was supposed to be, it was the best night ride home. (((MAGIC)))!!!!☆☆☆

Thank you for the heartfelt review, Clarence! We appreciate your enthusiasm and are thrilled to hear about your magical night drive. We aim to provide the best service possible, even remotely. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.

- The Auto Shop
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