Reviews

See What our Happy Customers Have to Say 

Need expert auto repair in Jefferson City? The Auto Shop has experienced auto mechanics who are ready to help. We focus on high-quality repairs and customer satisfaction. Schedule your visit now and join our community of happy customers!

5

I haven't been satisfied with with a fix in I long minute. As I drive my vehicle away at O dark 30 in the morning, I was out of state and had to do everything over phone and had to pick back up late after the trec, I'm noticing the silence of the night streets. No "DING" "KLANK", or "TICKTICK". I abruptly slam on the brakes!!,.... "hmmmm, to smooth....." for once in my life, everything was as It was supposed to be, it was the best night ride home. (((MAGIC)))!!!!☆☆☆

5

So here’s my story. I suspected a coolant leak . But before my actual appointment with an independent mechanic I got stranded right in front a Chevy dealer (disconnected hose -busted clamp) thinking I was in great hands . They took along time to get to my car . All fixed.? Shortly after , I got stranded again on the way to an airport. They failed to do a final diagnostic .!!!! It was actually a leaking water pump ect. After reading their reviews I had the staff at Auto shop diagnosed and took care of the issue and I decided to have the 100k maintenance plus a couple other repairs. Awesome! Timely.. VERY CONFIDENT IN THEIR WORK!! Reasonable rates! And they replace my wiper blades for free 😉.

5

Great auto shop - they explain things, keep you up to date & provide rides!

Thank you for your kind words, Kendelle! We're thrilled that you had a great experience at our auto shop. We believe in providing clear explanations and keeping our customers informed every step of the way. It's wonderful to hear that our complimentary ride service was a convenience for you. We appreciate your feedback and look forward to serving you again in the future!

- The Auto Shop
5

Had a possible small oil leak. Chris got me in the day after I called. Got call back same day. Turned out to be something small. Chris explained to problem & solution, even had pictures. It's my go-to place.

We appreciate your excellent review of Chris! It's wonderful to hear that he was able to quickly address your concerns and provide a clear explanation of the issue. Our team takes pride in offering top-notch service, and we're happy to be your go-to place for all your car needs. See you next time!

- The Auto Shop
5

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We are thrilled to receive such a high rating, Shondra! Your satisfaction is our top priority and we are delighted that we exceeded your expectations. We look forward to serving you again soon!

- The Auto Shop
5

Some may say they are more expensive but I say you get what you pay for. Seems like times have changed from quality to whatever is cheapest at the moment. Chris in the front reception area is kind & so patient! I highly recommend The Auto Shop because they stand by their work. My family has been doing business w/ the owners for about 20 years & they really do make you feel like family!

Stefanie, thank you for the heartfelt feedback! Our commitment to quality remains unwavering. Chris will be thrilled to read your kind words. We treasure the long-lasting relationships we build with our customers, and it warms our hearts to hear that you feel like family. We're here for all your automotive needs!

- The Auto Shop
5

Thank you, Paula, for your 5-star rating! We are thrilled to hear that you had a positive experience with us. It's always our goal to provide top-notch service to our customers. If you have any questions or need any further assistance, please don't hesitate to reach out.

- The Auto Shop
5

My new go to auto shop! Great customer service and comfortable waiting area.

Thank you for trusting us with your vehicle, Jamie! We're thrilled to be your go-to auto shop. Providing exceptional customer service and a comfortable waiting area is always our goal. We look forward to serving you again in the future!

- The Auto Shop
5

Best customer service I have ever received, my thanks to Bryan. Being a repeat customer, I was completely impressed with the thoroughness of their service of my prior visit so I returned when my “newsed” car had issues. Bryan sent me photos of the items that needed repair and explained every issue in a common sense, easy to understand manner. While my car was in their shop, both of my parents were hospitalized. Bryan was not only understanding of my situation but supportive. They truly care about their customers and understand the difficulties of being without a vehicle on top of dealing with family challenges. Bryan went above and beyond to both help me and accommodate my needs. Truly exemplary service! Their technicians are educated experts too; they really know what they’re doing! My repair costs were reasonable, (yes, I researched the cost!) and my car is running exceptionally well. I could not be happier or more grateful to Bryan and The Auto Shop. I am a lifelong customer. Many thanks!

Dear A KP, We are delighted to read your rave review and a 5-star rating! At The Auto Shop, we strive to provide exceptional customer service and top-notch repairs. It's wonderful to hear that Bryan exceeded your expectations by delivering thorough explanations and ongoing support during a challenging time. We value being your go-to repair shop and look forward to serving you again for years to come. Thank you for your kind words and continued trust in our team!

- The Auto Shop
5

Chris was very polite. prompt very good service! Thank you .,Chris!

Hi Barbara, We’re thrilled to hear that Chris provided you with such excellent service! We always strive to ensure our customers leave happy, and it sounds like Chris really delivered. We appreciate you taking the time to share your experience, and we look forward to helping you again in the future. Safe travels, The Auto Shop Team

- The Auto Shop