Reviews

We’re so pleased and proud of the positive impact that The Auto Shop has had on Jefferson City! This is easily demonstrated in the loving testimonials we’ve received from customers over the years. We’ve been given top marks for our auto repair work and for our team of Service Advisors and Auto Mechanics. Please read on to discover just what makes our business so special!

5

The team at the Auto Shop did an incredible job getting my old Mercedes back on the road so that I could get home to St. Louis. I am forever grateful for the work they did replacing the alternator and radiator in 24 hours. Great auto technicians and better people.

Thanks, John! We appreciate the kind words. If you're ever in need of help again for your Mercedes in Jefferson City, please don't hesitate to call!

- The Auto Shop
5

Dylan I believe his name was. Did an amazing job on my car my mini Cooper and it was done in a timely manner as well

Tyra, we're thrilled that our team took great care of your Mini-Cooper and we hope you'll come back whenever you need us!

- The Auto Shop
5

Hands down the best experience I’ve had with an auto shop. From the timely responses, to the up front honesty down to the amazing work performed. Can’t recommend this place enough, thanks guys!

Dallas, we're so happy to have been able to help you with your car repair needs and to have exceeded your expectations! We pride ourselves on providing excellent customer service and it's great to know that we delivered on that for you. Thank you for choosing us and recommending us to others, and we look forward to serving you in the future!

- The Auto Shop
5

I will be using this auto repair business for the foreseeable future. I had a breakdown on Tuesday and needed to make an important trip on Friday (this weekend). Every other repair shop had wait times for 1-2 weeks. I explained my situation and Daniel immediately got to working and found a time that they could squeeze me in. Within a day, they had diagnosed the problem and got it fixed well before Friday. In fact, it only took about ~2 days to get it resolved. The work was great and they documented every step and provided me a report that detailed what was wrong along with documentation and photos to show clearly the problem. I will 100% be using this business and HIGHLY recommend that others do as well. Thank you for all of your help and quick turnaround time. If I ever have another issue, I will be going here.

Wow, thank you for this excellent review, JT! We're glad we could help you out and glad to have you for our customer!

- The Auto Shop
5

I very much appreciated the service I received at The Auto Shop. I needed a safety inspection and a few items came up that red flagged. They were straightforward with their prices, gave me photos of all the issues, and I didn't feel like they were trying to inflate the work needed. During the work they found an unexpected issue, and they helped me find the most cost effective way to fix the issue and saved me a ton of money on having to replace the part completely. The whole time while working with them, they were very professional, and worked with me to meet any concerns I had. Vehicle problems can always be frustrating, but Daniel and The Auto Shop provided great customer service, and I am not sure I've ever had a better interaction with another shop anywhere. I would recommend this shop to anyone.

Wow, what a testimonial! Thank you so much for sharing your experience with everyone in The Auto Shop community, Athena! We look forward to many more years of service together!

- The Auto Shop
5

Tech, knowledge, and professionalism is my impression after a few visits. They communicate with you on what exactly is going on.

Love to hear it! My team impresses me daily, thank you for your review!

- The Auto Shop
5

We recently found a car for someone with not a lot of money and had it inspected at the dealership of the brand of vehicle it was. They found something wrong the way the battery was wired and the dealership was not able to get to it. We needed the car that day. I went to several shops and finally went to the Auto Shop the tech came out and looked at it and looked at the kind of battery and he spoke to the mechanic and he had a break and said he could do it now. While he was working on the battery issue he also looked at the rest of the car. He was very through and they kept me up to date on everything they were doing. The knowledge was amazing and they made me feel very confident in what they said. I would highly recommend them.

What an awesome review, Letha! Thank you so much for the testimonial. We are committed to making auto repair less stressful and getting you back on the road ASAP, and we love to hear that we hit that make for you! Have a great week.

- The Auto Shop
5

Hi, Joel! thanks for visiting The Auto Shop and for leaving a five-star rating! See you next time!

- The Auto Shop
5

Thanks for the five-star rating, Jeremy!

- The Auto Shop
5

Thanks for the five-star review, Holle! See you next time!

- The Auto Shop