Customer service was outstanding!! I gave them a call the morning of to see if they could do a pre-purchase inspection on a used car I was looking at that same day. I felt they went above and beyond to work their schedule and get me in. They had a window to their maintenance floor so I was able to watch the mechanic work and, from what I saw, they conducted a thorough inspection. Took around an hour and a half to complete. Once the inspection was done they walked me through the breakdown line by line on what they inspected and what their recommendation was. What they found was minimal and their opinion was it's a good car in good standing. I ended up buying the car and it's been a month since then with no problems. If you're looking to have a pre-purchase inspection done I highly recommend The Auto Shop! They were fantastic and took great care of me!!
Thank you for taking the time to provide such a detailed and positive review, Odis! We are thrilled to hear about your outstanding experience with our customer service team and how we went the extra mile to accommodate your scheduling needs. It's great to know that you enjoyed watching our thorough inspection process and that we provided a comprehensive breakdown of our findings. We're delighted that our recommendation helped you confidently purchase a reliable car, and we appreciate your high recommendation. Thank you for choosing The Auto Shop!
- The Auto Shop