Best customer service I have ever received, my thanks to Bryan. Being a repeat customer, I was completely impressed with the thoroughness of their service of my prior visit so I returned when my “newsed” car had issues. Bryan sent me photos of the items that needed repair and explained every issue in a common sense, easy to understand manner. While my car was in their shop, both of my parents were hospitalized. Bryan was not only understanding of my situation but supportive. They truly care about their customers and understand the difficulties of being without a vehicle on top of dealing with family challenges. Bryan went above and beyond to both help me and accommodate my needs. Truly exemplary service! Their technicians are educated experts too; they really know what they’re doing! My repair costs were reasonable, (yes, I researched the cost!) and my car is running exceptionally well. I could not be happier or more grateful to Bryan and The Auto Shop. I am a lifelong customer. Many thanks!
Dear A KP, We are delighted to read your rave review and a 5-star rating! At The Auto Shop, we strive to provide exceptional customer service and top-notch repairs. It's wonderful to hear that Bryan exceeded your expectations by delivering thorough explanations and ongoing support during a challenging time. We value being your go-to repair shop and look forward to serving you again for years to come. Thank you for your kind words and continued trust in our team!
- The Auto Shop