Reviews

See What our Happy Customers Have to Say

Need expert auto repair in Jefferson City? The Auto Shop has experienced auto mechanics who are ready to help. We focus on high-quality repairs and customer satisfaction. Schedule your visit now and join our community of happy customers!

jim crabtree

11/7/2026

communicated well and delivered on time

Marvin Pennell

11/3/2026

Excellent group of people to work with!!! They were recommended by another shop in town and we see why. Upfront with the work they recommend. They did not try to see us on extra things.

Marvin, we’re really glad you gave us a try and it’s awesome to hear you had a good experience after another shop pointed you our way. We always aim to be upfront and only suggest what your car truly needs, so your feedback is great to hear. If there’s ever anything else you need, just let us know—we appreciate having you in the shop!

- The Auto Shop

Diane Irwin

11/2/2026

Exceptional service and very friendly and accommodating staff! I was provided with a complete and thorough vehicle health inspection report. After reviewing the report, the repairs and maintenance were completed in a short turnaround timeframe.

We loved hearing about your great experience, Diane! Our team at The Auto Shop works hard to make sure every visit is as smooth and straightforward as possible, so it's awesome to know our inspection process and quick turnaround met your needs. If you have any questions or need us in the future, we're always here to help keep your vehicle running right!

- The Auto Shop

Kari Fields

10/26/2026

The staff with this business have been wonderful to work with each and every time I go in with any concerns related to my vehicle. They have communicated and explained the answers to my questions in the most professional and respectful way, versus past encounters I have had with the other mechanics dismissing me due to being female. I would absolutely recommend them to anyone!

Kari, thank you for your thoughtful review! We’re thrilled our team consistently provides respectful, professional communication and clear answers. Your recommendation means a great deal to everyone at The Auto Shop.

- The Auto Shop

John Gentges

10/20/2026

Very friendly. Communicated well. Water pump went out they worked me in right away.

John, thank you! We’re glad our friendly communication and quick response helped when your water pump failed. We appreciate your trust and look forward to welcoming you back to The Auto Shop.

- The Auto Shop

Jackson Unger

10/17/2026

Thanks so much for the awesome 5-star review, Jackson! We're really glad you had a great experience at The Auto Shop and appreciate you taking the time to share your feedback. If you ever need anything else or have car questions, don't hesitate to stop by or give us a call. Safe driving out there!

- The Auto Shop

Bobbie Fluegel

10/15/2026

Thank you so much, Bobbie, for the awesome 5-star review! We’re thrilled to hear you had a great experience with us at The Auto Shop. Your support means a lot, and we look forward to helping you with any of your car needs down the road!

- The Auto Shop

James Jackson

10/13/2026

Had an fantastic experience with their shop. Needed an alignment done on my vehicle. Rachel was very helpful in setting up an appointment and overall excellent customer service!

Thank you for taking the time to share your positive experience, James! We're thrilled to hear that Rachel provided excellent customer service. It's great to know that your alignment service went smoothly. We're here whenever you need us!

- The Auto Shop

Wes Entz

9/9/2026

Great communication by Chris, the manager. Thank you!

Wes, we really appreciate you taking the time to mention Chris and our communication—it means a lot to hear that you had a positive experience with us at The Auto Shop!

- The Auto Shop

Tyler Woods

9/4/2026

Hey Tyler, thanks so much for the awesome 5-star review! We really appreciate you taking the time to share your experience. It's great to know we could help out, and if you ever need anything else for your vehicle, you know where to find us here at The Auto Shop! Safe driving!

- The Auto Shop

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