Reviews

See What our Happy Customers Have to Say

Need expert auto repair in Jefferson City? The Auto Shop has experienced auto mechanics who are ready to help. We focus on high-quality repairs and customer satisfaction. Schedule your visit now and join our community of happy customers!

Kami Hoyt

6/3/2025

The whole family at The Auto Shop is phenomenal Their commitment to their clients alongside the incredible communication and education they provide is unlike any other! A special shout out to Bryan who has restored our faith in honest, kind and just awesome people in the industry!! Thank you for all you do!

Hey Kami! We’re thrilled to hear such wonderful feedback from you! It really makes our day to know that our commitment and communication have made a positive impact. Bryan and the rest of the team here love what we do, and it’s awesome to see that reflected in your experience with us. We're always here to ensure you feel confident and informed with every visit. Thanks for being part of The Auto Shop family! Best, The Auto Shop Team

- The Auto Shop

Leslie Hinks

5/25/2025

Hi Leslie, Thank you so much for taking the time to leave us a 5-star review! If you ever need anything else or have any questions, don't hesitate to stop by or give us a call. Safe travels! Best, The Auto Shop Team

- The Auto Shop

Taylor Gerlach

5/24/2025

Hi Taylor, Thank you for the 5-star rating! We really appreciate your support and look forward to seeing you again.

- The Auto Shop

Justin Deano

5/21/2025

Very kind, very upfront and very understanding. I will never bring my Jetta to anybody else

Hi Justine, Thank you so much for your trust and kind words! We’re really grateful to be the place you choose to bring your Jetta, and it means a lot to know you feel taken care of. We'll always do our best to keep that trust. See you next time!

- The Auto Shop

Ed Kouba

5/10/2025

Fully impressed with everything from the amazing customer service to the quick, efficient work, the way they went above and beyond with helping us with our issues, all the way to great communication and even a shuttle service to my hotel. Thank you so much for all you've done to make our vacation run smoothly even with an unexpectedissue with my car. God bless you guys and your business.

Hi Ed, Wow, your awesome feedback made our day! We're thrilled to hear that you had such a positive experience with us here at The Auto Shop. It was our pleasure to help ensure your vacation wasn't interrupted by unexpected car troubles. Our team always aims to provide top-notch service and we're delighted to know we hit that mark for you. Safe travels! The Auto Shop Team

- The Auto Shop

Julie Borghardt

5/10/2025

Yesterday was my first time going to this shop. I was impressed with the professionalism and thorough inspection of my car. The driver was very nice also.

Hi Julie, We're thrilled to hear about your positive experience during your first visit with us! It's great to know that our team's professionalism and thoroughness made a lasting impression. We look forward to serving you and your car again in the future! Best, The Auto Shop Team

- The Auto Shop

Charlene Keeney

3/13/2025

Was very pleased with everything and everyone for taking time in explaining everything

Thank you, Charlene, for your wonderful feedback! We take pride in providing excellent service and ensuring that our customers feel informed and satisfied. We appreciate your kind words and look forward to serving you again in the future!

- The Auto Shop

Rianella Hafley

3/3/2025

Outstanding customer service! I was impressed with the quick service, Danny's pleasant and thoughtful interaction with the customers and the way he explained everything to me, the complimentary snacks and beverages in the waiting area, the cell phone charging station, and the attention to detail with the extra personal care items in the restroom. We'll be back for our next scheduled maintenance, and anything else we may need in the future.

Hi Rianella, We're thrilled to hear about your positive experience with us! Danny and our team take pride in making sure our customers feel comfortable and informed during their visits. It's great to know that you enjoyed the snacks, beverages, and other amenities we provide. We look forward to seeing you again for your next scheduled maintenance or whenever you need us.

- The Auto Shop

Amy Martin

2/28/2025

We are always pleased with the services provided at The Auto Shop. Mechanics keep us on the road, confident our vehicle has been serviced, reviewed, and maintained to get the longest life possible. Customer service and communication is top notch. The Crawfords and team are the best. Highly recommend them.

Hi Amy, What a fantastic review to receive! It's great to hear that you're pleased with our services and that our team, including the Crawfords, has made such a positive impression on you. Keeping you confident and your vehicle in top shape is our primary goal. Thank you for recommending us—it's customers like you who make our work so rewarding! Take care, The Auto Shop Team

- The Auto Shop

TurquoiseTantrum

2/27/2025

This shop knocks it out of the park in terms of customer service and quality of work. Highly recommend!

We're thrilled to hear that you had such a positive experience with us at The Auto Shop! It's great to know our customer service and quality work made an impression. Your recommendation means the world to us. Looking forward to assisting you again in the future! Safe travels!

- The Auto Shop

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