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Jefferson City Auto Repair

368 reviews
Give us a Call: (573) 691-4546
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reservation2025 Award for Service Facility of the Year | The Auto Shop

Reviews

See What our Happy Customers Have to Say 

Need expert auto repair in Jefferson City? The Auto Shop has experienced auto mechanics who are ready to help. We focus on high-quality repairs and customer satisfaction. Schedule your visit now and join our community of happy customers!

5

Excellent service. Highly recommend!!!

Hi Don, We’re thrilled to hear that you had an excellent experience with us at The Auto Shop! Your recommendation means a lot to our team. If you ever need anything else or have questions down the road, feel free to drop by or give us a call.

- The Auto Shop
5

Great customer service and the crew is good at what they do

Thank you for your feedback, Kyle! We are glad to hear that you had a great experience with our customer service team and that our crew impressed you with their skills. Your satisfaction is our top priority, and we look forward to serving you again in the future.

- The Auto Shop
5

Thank you, Glenn, for the 5-star rating! We are thrilled to see that you had a great experience with us. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

- The Auto Shop
5

I was pleased that Brian, the Service Writer listened patiently to my lengthy description of the problem. They also perform the good task of taking the customer home and retrieving him/her at job's completion. Another small (l hope) problem was seen but they did not advocate adding it to my $$$ spent with them and recommended a specialist very closely for that repair.

Hi Timothy, We're really glad to hear that you had a positive experience with Brian and the rest of our team. It's important to us that we listen closely to our customers and make sure you feel comfortable with the services we provide. We're also happy to offer that ride service to make things a little easier for you during the repair. Thanks for mentioning the other issue. We always want to be honest about what we can handle and when it might be best to involve a specialist. If you need any more help in the future, feel free to reach out. Take care, The Auto Shop Team

- The Auto Shop
5

I’m always kind of iffy trusting shops about my car but this shop is a awesome Great, honest shop .. I will be back

What an honor, Phillip! Thank you for your trust. We truly appreciate your feedback and look forward to seeing you again at the next service visit. Safe travels! :-)

- The Auto Shop
5

I haven't been satisfied with with a fix in I long minute. As I drive my vehicle away at O dark 30 in the morning, I was out of state and had to do everything over phone and had to pick back up late after the trec, I'm noticing the silence of the night streets. No "DING" "KLANK", or "TICKTICK". I abruptly slam on the brakes!!,.... "hmmmm, to smooth....." for once in my life, everything was as It was supposed to be, it was the best night ride home. (((MAGIC)))!!!!☆☆☆

Thank you for the heartfelt review, Clarence! We appreciate your enthusiasm and are thrilled to hear about your magical night drive. We aim to provide the best service possible, even remotely. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.

- The Auto Shop
5

So here’s my story. I suspected a coolant leak . But before my actual appointment with an independent mechanic I got stranded right in front a Chevy dealer (disconnected hose -busted clamp) thinking I was in great hands . They took along time to get to my car . All fixed.? Shortly after , I got stranded again on the way to an airport. They failed to do a final diagnostic .!!!! It was actually a leaking water pump ect. After reading their reviews I had the staff at Auto shop diagnosed and took care of the issue and I decided to have the 100k maintenance plus a couple other repairs. Awesome! Timely.. VERY CONFIDENT IN THEIR WORK!! Reasonable rates! And they replace my wiper blades for free 😉.

Hi Lynn, sorry for any inconvenience caused at the Chevy dealership. We're glad you had a great experience at our shop! Thank you for the kind words and we appreciate your feedback. We look forward to serving you again in the future!

- The Auto Shop
5

Great auto shop - they explain things, keep you up to date & provide rides!

Thank you for your kind words, Kendelle! We're thrilled that you had a great experience at our auto shop. We believe in providing clear explanations and keeping our customers informed every step of the way. It's wonderful to hear that our complimentary ride service was a convenience for you. We appreciate your feedback and look forward to serving you again in the future!

- The Auto Shop
5

Had a possible small oil leak. Chris got me in the day after I called. Got call back same day. Turned out to be something small. Chris explained to problem & solution, even had pictures. It's my go-to place.

We appreciate your excellent review of Chris! It's wonderful to hear that he was able to quickly address your concerns and provide a clear explanation of the issue. Our team takes pride in offering top-notch service, and we're happy to be your go-to place for all your car needs. See you next time!

- The Auto Shop
5

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We are thrilled to receive such a high rating, Shondra! Your satisfaction is our top priority and we are delighted that we exceeded your expectations. We look forward to serving you again soon!

- The Auto Shop
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