15 Years of Service | The Auto Shop

Reviews

See What our Happy Customers Have to Say 

Need expert auto repair in Jefferson City? The Auto Shop has experienced auto mechanics who are ready to help. We focus on high-quality repairs and customer satisfaction. Schedule your visit now and join our community of happy customers!

5

I came to The Auto Shop in Jefferson City with a significant warranty claim when my pickup ate a valve train, and the jerks at McGrath Dodge in Fulton closed their doors without warning and left me high and dry. The guys at The Auto Shop were professional, patient, responsive, and worked with the warranty company to get everything they could covered. Not only did they fix my truck, but they took the time to make sure I was informed about the process, and I felt confident in their skills and knowledge. I dont often leave google reviews, but they deserve all five stars.

Hi Julian! Thank you so much for taking the time to leave us such a thoughtful and detailed review. We understand how stressful a major warranty claim can be, especially after the unexpected closure of the dealership in Fulton. Our team at The Auto Shop is committed to providing professional and responsive service, and it’s wonderful to hear that you felt well-informed and confident in our work. We greatly appreciate your five-star rating and your kind words about our team. It was our pleasure to assist you and get your pickup back on the road. Should you need any further assistance, please don't hesitate to reach out. Thank you once again for your trust and support!

- The Auto Shop
5

These guys are really committed to their work and customer service. We had a few slight miscommunications/bumps in the road but they didn’t hesitate to go way above and beyond to make it right for me. Even gave me a little goody bag of some candy! Thank you guys so much!

Hey Haylii! Thank you for your thoughtful review! We appreciate your understanding and are glad we could resolve any issues to your satisfaction. Our commitment to excellent customer service is something we take seriously, and we're happy to know it made a difference. Enjoy the candy, and thank you for choosing us! We look forward to serving you again.

- The Auto Shop
5

John, Brian, Chris, Tyler, and all who worked behind the scenes to fix my car, know I am very grateful. I highly recommend "The Auto Shop", they are friendly and genuine. They don't disappoint.

Mary Ann, thank you for the shout-out! We're delighted to hear that our team went above and beyond to get your car running smoothly. Your recommendation means the world to us. We'll continue to provide friendly and genuine service here at The Auto Shop. See you next time!

- The Auto Shop
5

Thanks for this five-star review, Sandra!

- The Auto Shop
5

I took my car in for a diagnostic and it was a more costly repair needed than anticipated and more involved. Chris kept me well informed and worked with my timeline and budget to get me back on the road. They got my car finished a day early and for less than originally estimated. They really made a stressful situation so much smoother. Chris was extremely understanding and helped me come up with a game plan for that repair and some others I'll need in the near future. I will absolutely continue to bring my car here for repairs and maintenance. That was my first time ever using this shop and I could not be more pleased with their professionalism, understanding, and respect. Thanks for everything you guys do!

Hey Blake, we're so glad to hear about your positive experience with us. Thank you so much for trusting us with your 2014 Ford Edge SEL. Chris and the rest of the team always aim to make things as smooth as possible, and it’s great to know we hit the mark for you. We’re happy to have helped get your car back on the road ahead of schedule and under budget. Looking forward to assisting you with any future repairs and maintenance. Thanks for choosing The Auto Shop and for sharing your experience!

- The Auto Shop
5

Very courteous. Gave me an outstanding report on my mvi. Pictures and explanations. Very good work.

Kevin, we so appreciate your kind words and your trust in us! Please give us a call if you need anything. Have a great week!

- The Auto Shop
5

As always, very friendly service and was very pleased with the thorough check of my vehicle!

Hey Crysti, thanks for trusting us with your 2018 Ford Explorer XLT! We are a locally owned business, and your leaving a review means so much to us. Glad we could help you out with your oil change service, tire rotation, and check-up. If you need anything in the future, please don't hesitate to reach out to us!

- The Auto Shop
5

Amazing customer service. I’ve worked at other auto shop and heard about the others in town and you can tell employees are treated right! Would recommend!!!

Hey Grant, we're thrilled to hear that you had an amazing experience with our customer service! We take pride in treating our employees right and it's great to know that it shows, we sure do love our team! Thank you for recommending us, we truly appreciate it. Let us know if there's anything else we can do for you in the future.

- The Auto Shop
5

FANTASTIC F'N PEOPLE. I COULD GO ON AND ON. I was stuck in Schunks parking lot with a dead battery and they didn't hesitate to come give a jump start in the parking lot and fit me in with a new battery in under an hr! They fit me into there busy schedule and treated me like family! I will be going back for anything I need

Hey, Kyle! Thanks so much for leaving us a review and leaving such kind words for us. We strive for excellent service, and we're delighted that we could quickly address your dead battery situation and get you back on the road safely. We truly value your trust in us! We are a family-owned business, so we aim to make everyone feel like family here. If you need further assistance or have any questions, please don't hesitate to reach out. We're always here to help. Thanks again, and we look forward to serving you in the future!

- The Auto Shop
5

Had my car out the shop the day after I brought it. Quick service and friendly environment! Will be going again if any further issues occur.

Hey Malena, thanks for taking the time to leave us a review! And thanks for trusting us with your 2006 Honda Accord EX. We're glad to hear that you had a positive experience with us and that we were able to get your car back to you quickly. Our team takes pride in providing friendly and efficient service, so we're happy to know that we met your expectations. We appreciate your support and look forward to helping you out again in the future if needed.

- The Auto Shop