Reviews

We’re so pleased and proud of the positive impact that The Auto Shop has had on Jefferson City! This is easily demonstrated in the loving testimonials we’ve received from customers over the years. We’ve been given top marks for our auto repair work and for our team of Service Advisors and Auto Mechanics. Please read on to discover just what makes our business so special!

1

They told me that my upper ball joints were bad I ordered a full front end rebuild kit. Well my friend that is certified mechanic said they are fine no play in them at all. So what I feel is that they were trying to take me for more money for something that didn’t need to be done.

5

Free ride to my house and back to the shop

5

The people here are very friendly and very helpful offering extra services when needed. They provide snacks and beverages in the waiting room, rides to and from home if needed, and a free gift at the end of the services that they provide. Loved it there!

Thank you Gayle for the great feedback!

- The Auto Shop
5

I have used The Auto Shop to service all my vehicles, 2 MB E350s, GL550 and F150, service is excellent, maintenance of vehicles is great, honesty of repairs unbeatable.

Thank you Andrea, your vehicles are beautiful!

- The Auto Shop
5

Great work, fast service, personable employees! Come in a work with Kelly Crawford, she will hook you and your car up! Can't hate a shop that gives warranty on parts and labor up to 3 years/36,000 miles. They are so great even a superhero would call them his heros. As Batman or not, they will treat you integrity and professionalism. You might even have fun hanging out talking with them.

5

Absolutely awesome folks and services!

5

Absolutely amazing service. If I call or come in to the shop they treat me like we have known each other for years. Always explains things well to me and overall just takes fantastic care of me and my car. I no longer dread taking my car to a auto shop!

Thank you for your kind words Britney!

- The Auto Shop
5

Bottom line, I'm stationed 12 hours away from Jefferson City and The Auto Shop is the ONLY place I take my vehicles (BMW Sedan and Toyota Prerunner) for service. I'm a Senior Non-Commissioned Officer in the US Army Special Forces (The "Green Berets").. to say I'm "particular" about my equipment and vehicles is a severe understatement. This shop is compromised of professionals through and through; they are true masters of their trade. I trust the diagnosis, recommendations and pricing. Once again, well done people, stand tall!

Thank you for your trust and loyalty, but above all thank you for your service!

- The Auto Shop
5

Great service! Offered rides to and from shop, called to confirm work before the started. Got my engine work done in a single day!!! Showed me the bad part and offered to let me talk to the technician when I came to pick up my truck.

5

VW Jetta Great experiance! We all hate getting repairs done to our vehicles the money and time all of it is a hassle. But The Auto Shop made it a somewhat better experience because to be honest unless someone does it all for free there is always going to be bad parts lol. After the initial inspection for the things I needed looked at they sent a text with a link to my car and all of the issues good and bad that they found. I thought I was going to need 4 tires they said only 2 that was great. I needed an oil change they sent back pics of the air filters that needed changed. There were videos and explinations for everything good and bad. The only thing I needed fixed that they could not find an answer for was my ac. They checked every thing out so it boiled down to a computer problem and they were honest and said they could not fix it. I was sure I was going to have to replace the whole thing. They could have milked me for a lot more money but they didn't and that means a lot.