Reviews

See What our Happy Customers Have to Say 

Need expert auto repair in Jefferson City? The Auto Shop has experienced auto mechanics who are ready to help. We focus on high-quality repairs and customer satisfaction. Schedule your visit now and join our community of happy customers!

5

Very courteous. Gave me an outstanding report on my mvi. Pictures and explanations. Very good work.

Thanks for trusting us with your 2010 Ford Fusion, Kevin! We were so glad you came in. If you need anything, please don't hesitate to reach out to us!

- The Auto Shop
5

Friendly service and was very pleased with the thorough check of my vehicle!

Hey Crysti, thanks for trusting us with your 2018 Ford Explorer XLT! We are a locally owned business, and your leaving a review means so much to us. Glad we could help you out with your oil change service, tire rotation, and check-up. If you need anything in the future, please don't hesitate to reach out to us!

- The Auto Shop
5

Amazing customer service. I’ve worked at other auto shop and heard about the others in town and you can tell employees are treated right! Would recommend!!!

Hey Grant, we're thrilled to hear that you had an amazing experience with our customer service! We take pride in treating our employees right and it's great to know that it shows, we sure do love our team! Thank you for recommending us, we truly appreciate it. Let us know if there's anything else we can do for you in the future.

- The Auto Shop
5

FANTASTIC F'N PEOPLE. I COULD GO ON AND ON. I was stuck in Schunks parking lot with a dead battery and they didn't hesitate to come give a jump start in the parking lot and fit me in with a new battery in under an hr! They fit me into there busy schedule and treated me like family! I will be going back for anything I need

Hey, Kyle! Thanks so much for leaving us a review and leaving such kind words for us. We strive for excellent service, and we're delighted that we could quickly address your dead battery situation and get you back on the road safely. We truly value your trust in us! We are a family-owned business, so we aim to make everyone feel like family here. If you need further assistance or have any questions, please don't hesitate to reach out. We're always here to help. Thanks again, and we look forward to serving you in the future!

- The Auto Shop
5

Had my car out the shop the day after I brought it. Quick service and friendly environment! Will be going again if any further issues occur.

Hey Malena, thanks for taking the time to leave us a review! And thanks for trusting us with your 2006 Honda Accord EX. We're glad to hear that you had a positive experience with us and that we were able to get your car back to you quickly. Our team takes pride in providing friendly and efficient service, so we're happy to know that we met your expectations. We appreciate your support and look forward to helping you out again in the future if needed.

- The Auto Shop
5

Chris and Danny (owner) were EXCEPTIONAL to work with. I had a fairly recent experience with a local dealership that was, to put it politely, less than stellar. The Auto Shop was able to get me in the day after I called which, as it turns out, likely saved me from a catastrophic event. After diagnosing my issues, they sent photos and a detailed report of needed repairs and followed up with a phone call to discuss. Due to the nature of my repairs, they encountered some hiccups along the way, but were always quick to reach out to communicate what was going on and expected timelines for completion. Communication. Promptness. Politeness. Customer Service. Seems like they should all be standard practice, but I assure you it's not that way everywhere you go. At The Auto Shop, that's exactly what I got, and I'd recommend them to anyone who needs a great place to take their vehicle!!

Thanks so much for this phenomenal review, Ryan, we so appreciate you taking the time to write all these thoughtful and kind words about The Auto Shop. Our commitment to clear communication, prompt service, and exceptional customer care is at the core of what we do. We understand the importance of keeping you informed every step of the way, which is why we provided detailed reports and photos of the needed repairs for your vehicle. Thank you for your kind recommendation, Ryan. We truly appreciate your support and look forward to serving you and your Ford F-150 Lariat again in the future.

- The Auto Shop
5

Emmanuel, thanks so much for this five-star review! Have a great week.

- The Auto Shop
5

Kendra, thanks for leaving us this five-star review. Have a great week!

- The Auto Shop
5

I have taken all my vehicles to the dealership forever until now. Christmas 2023 a problem with my Ford Taurus needed to be fixed. The dealership under new management failed to accommodate me at the time. The Auto shop took my vehicle in addressed and fixed the problem. I needed a repair in a time of year where everybody is busy, and they came through. Auto Shop was honest, fast, and thorough. The shop is clean, and all the employees are helpful and professional. They are not cheap but fair. They are reliable, honest, and a true value when you need help. Dave Crawferd (owner) and staff will give you the expertise, advise, and plan to address your vehicle issues. I have lived in Jefferson City since 1963 and the Auto shop is #1 for auto repair.! Workmanship, Honesty, value, Customer service 100%.!!!

Thank you, Shawn, for leaving us such a kind review! We are so proud to have served you. If there's anything you need, please don't hesitate to give us a call.

- The Auto Shop
5

Prompt, professional, experienced, well educated in computer controlled automobile functions and equipment. Good listener.

Ed, thanks for this review! Glad we could be of service to you. If there's anything you need, don't hesitate to reach out.

- The Auto Shop